Hostgator Reviews

Hostgator is a company that provides web hosting services. The best way to find out if you will like a web host is to read about the experiences that others have had. Below you will find reviews of Hostgator from real customers. If Hostgator hosting has great support and happy customers, you’ll know it by reading the reviews here.

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Average Hostgator Rating: 3.02 (14 Total Reviews)

Hostgator

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Web host rating: 3.02 based on 14 ratings

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    Showing review 1 to 14 of 14

    Jack Jack
    Many lost hours waiting for tech support
    May 15, 2014 Permalink
    Overall Rating:
    Product Purchased: Business
    Support: They are inadequate. Very unresponsive.
    Interface: A little confusing but easy enough after I figured it out.

    I have SSL included as part of my business package. Recently, they sent me a notice saying that I would need to renew my SSL or it would expire and gave me a link to do so. When I did that, They sent me another email with the charges that I would need to pay. When I pointed out it was already paid for with my package, they agreed, but then did something to mess up my SSL so that it wouldn't work anymore. I have been waiting and waiting (more than an hour) for tech support. This is my second attempt, since I had to give up after the first hour of waiting due to a business appointment. No matter whether you call by phone or online chat, the wait is well over one hour. They say "30 minutes," but that is just a standard reply. Pay whatever extra money you need to to get a more responsive web host, especially if you depend on it for business.

    Showing review 1 to 14 of 14

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