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Hostgator Reviews

Hostgator is a company that provides web hosting services. The best way to find out if you will like a web host is to read about the experiences that others have had. Below you will find reviews of Hostgator from real customers. If Hostgator hosting has great support and happy customers, you’ll know it by reading the reviews here.

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Average Hostgator Rating: 3.02 (14 Total Reviews)

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    Hostgator Web Hosting Reviews

    Showing review 1 to 14 of 14

    GoldVIP 10+ years GoldVIP 10+ years
    Moved from NetSol to HostGator--and they rock!
    November 2, 2012 Permalink
    Overall Rating:
    Product Purchased: Baby
    Support: They are excellent! Very helpful and responsive and fix problems easily.
    Interface: Very easy. I just do everything myself from their easy to use web site.

    I just left my former registrar and hosting provider--Network Solutions, mainly due to their extremely slow WordPress servers and poor uptime stats. So far, HostGator is great! WordPress sites load 5-10 times faster than they did at NetSol. The control panel, cPanel, is very easy to use, and is a big reason I went with them. Gator has perhaps the most third-party webtools, built right into their cPanel. Customer service is truly 24/7. Last night, I almost fell off my chair when the phone support CSR answered on the first ring, with no hold time! The live chat support is also very good. Daytime live-chat wait times can climb to 25 minutes or more, but are almost always available in three minutes or less during off-hours (usually only a minute). CSRs are very polite. Open-ticket CSRs (reachable via e-mail only) seem very high-level with very good technical knowledge. E-mailed open-ticket CSR response time was faster than expected--a reply came in only a couple of hours. Reasons to go with HostGator: 1. Good pricing. 2. Unlimited shared hosting for about $10 a month. 3. True 24/7 tech support via phone, live-chat, and e-mail. 4. Reported partnership with Cisco, Dell, etc. 5. Self-proclaimed robust architecture (lots of fiber, etc.). 6. Located in Dallas, TX (which seems "safer" than Florida). 7. Not owned by censor-happy Mormons (e.g., BlueHost, 8. Excellent cPanel application, plus Fantastico Deluxe. 9. Supports many third-party webtools, SQLs, etc. via cPanel. 10. HostGator is recommended by name in the book, "SEO Master Using the Power of Wordpress." While my WordPress pages are loading 5-10 times faster than NetSol's, HostGator does also offer "unlimited" everything, so there's a chance they may "over-sell" my server at some point, (as one reviewer below seems to indicate). But at this time, my service is pretty snappy, and I couldn't be more pleased with their level of available customer support options, and minimal wait-times. Hope this great service continues!

    Showing review 1 to 14 of 14

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