MediaTemple Reviews

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Average MediaTemple Rating: 2.5 (2 Total Reviews)

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MediaTemple Web Hosting Plans

Shared Cluster

(gs) Grid-Service

VPS (Virtual Private Server)

(dv) Dedicated-Virtual

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MediaTemple Web Hosting Reviews

David F

sad day(s?) at mediatemple?
Fri September 26, 2008

Overall Rating:

Hosting Plan: (dv) Dedicated-Virtual
Time with MediaTemple: Less than a month
Support: Very unresponsive
Interface: Very difficult and inadequate
Website: http://frackman.org/blog/?p=23

So, a few friends recommended mediatemple.net for hosting, and I was psyched about their grid service offerings (and about finally moving a legacy machine away from verio, where it has been for ages since its too difficult to migrate some of the stuff on the box.. ) Sadly, I had to cancel my account instead. All would have been forgiven if they’d even tried to understand what was wrong or figure out how to fix it. Instead, they were completely unresponsive and ignored me. Spam is everyone’s problem and I’m really sad to see they’re not doing their part in the cooperative battle to fix it. I fear going with a service provider like this only to be told “we’re sorry but there’s nothing we can do” when legitimate issues come up, as they will.

I'd be concerned. Couldn't even get set up due to server misconfiguration on their end.

Read more at: http://frackman.org/blog/?p=23

Brad

Not reliable
Mon July 21, 2008

Overall Rating:

Hosting Plan: (dv) Dedicated-Virtual
Time with MediaTemple: 3 to 6 months
Support: Adequate
Interface: Very easy

Reliability ruins an otherwise viable host. Sure gs is affordable, but unless it's reliable, it is simply not suitable for any business. We've been with MT for over a year now, constantly giving them the benefit of the doubt that they are refining their service. Unfortunately, that doesn't serve our needs. There are other VPS providers that offer similar hosting and stellar support I won't mention them here for fear of sounding like a shill, but rest assured, there are good companies out there. Unfortunately MT doesn't make the cut.

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